Cotman Community News - Apr 2017

Hello

Welcome to our April edition of Cotman Community News!


Contacting us by phone

phone

Customers who call the main number, 01603 731699 will now be given 3 options: 

1) Customer Service Centre (CSC) for general queries and repairs

2) Income Recovery (IRC) to discuss your rent or service charge account

3) Automated payment line- to make a rent or service charge payment

Or alternatively you can email us! Click here for the list of team specific email addresses.

Shower heads

showerhead

Having problems with your shower head? Have you tried descaling the shower head before going to the expense of buying a replacement? If you do need to replace, make sure it is compatible the cheaper alternatives often cause further problems.

Online Services

More and more customers are finding that using our Online Services saves them time and money. Why wait in a queue on the telephone to report a repair, when you can do it in a fraction of the time online, and at no cost to you?

To register go to - https//my.cotman-housing.org.uk
 

 eservices

Best wishes
 
Customer Liaison Team


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