Our performance

We regularly measure our performance to make sure you get the best service. This table concentrates on areas that we know are important to you. Take a look and tell us what you think.

 

Jan 2018

Rent
How quickly did we re-let our homes?

15.20 days

Rent collection

100.06%

Repairs completed on time
Emergency repairs

98.16%

Routine repairs

93.08%

Customer satisfaction
Responsive Repairs

91.5%

Gas Servicing

94.2%

Community Safety

100%

Grounds Maintenance

76.9%

Estate Cleaning

80.0%

Aids & adaptations

84.6%

Major Works

74.3%

New Tenants

97.7%

 

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