Our performance

We regularly measure our performance to make sure you get the best service. This table concentrates on areas that we know are important to you. Take a look and tell us what you think.

 

Apr 2017

Rent
How quickly did we re-let our homes?

11.63 days

Rent collection

109.38%

Repairs completed on time
Emergency repairs

100%

Routine repairs

100%

Customer satisfaction
Responsive Repairs

92.1%

Gas Servicing

96.2%

Community Safety

92.2%

Grounds Maintenance

84.9%

Estate Cleaning

82.8%

Aids & adaptations

95.7%

Major Works

74.3%

New Tenants

97.1%

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