Our performance

We regularly measure our performance to make sure you get the best service. This table concentrates on areas that we know are important to you. Take a look and tell us what you think.

 

Dec 2019

Rent
How quickly did we re-let our homes?

15.35 days

Rent collection

100.92%

Repairs completed on time
First time fix, responsive repairs

87.40%

Emergency Repairs

96.20%

Customer satisfaction
Responsive Repairs

97.30%

New Tenants 100%
Grounds Maintenance 88.90%
Communal Cleaning 88.90%
Gas Servicing 100%
ASB Case Handling 100%
Income Collection 100%

 

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