Our performance

We regularly measure our performance to make sure you get the best service. This table concentrates on areas that we know are important to you. Take a look and tell us what you think.

 

Mar 2019

Rent
How quickly did we re-let our homes?

15.11 days

Rent collection

99.95%

Repairs completed on time
Emergency repairs

95.90%

Routine repairs

91.44%

Customer satisfaction
Responsive Repairs

94.30%

Gas Servicing

95.00%

Community Safety

92.90%

Grounds Maintenance

75.00%

Major Works

100%
New Tenants

100%

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