Our performance

We regularly measure our performance to make sure you get the best service. This table concentrates on areas that we know are important to you. Take a look and tell us what you think.


March 2020

How quickly did we re-let our homes?

17 days

Rent collection


Repairs completed on time
First time fix, responsive repairs


Emergency Repairs


Customer satisfaction
Responsive Repairs


New Tenants 95%
Grounds Maintenance & Communal Cleaning 82%
Gas Servicing 89%
ASB Case Handling 97%
Income Collection 100%
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