We regularly measure our performance to make sure you get the
best service. This table concentrates on areas that we know are
important to you. Take a look and tell us what you think.
|
|
March 2020
|
| Rent |
| How quickly did we re-let our homes? |
|
| Rent collection |
|
Repairs completed
on time
|
| First time fix, responsive repairs |
|
| Emergency Repairs |
|
Customer
satisfaction
|
| Responsive Repairs |
|
| New Tenants |
95% |
| Grounds Maintenance & Communal Cleaning |
82% |
| Gas Servicing |
89% |
| ASB Case Handling |
97% |
| Income Collection |
100% |
