Our performance

We regularly measure our performance to make sure you get the best service. This table concentrates on areas that we know are important to you. Take a look and tell us what you think.

 

Sep 2018

Rent
How quickly did we re-let our homes?

15.76 days

Rent collection

97.92%

Repairs completed on time
Emergency repairs

97.10%

Routine repairs

91.94%

Customer satisfaction
Responsive Repairs

93.29%

Gas Servicing

96.69%

Community Safety

90%

Grounds Maintenance

77.78%

Aids & adaptations

94.44%

Major Works

100%

New Tenants

98.63%

 

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